The last personal styling service I will be reviewing in this series is Natalie Attired. This is a "new kid on the block" when it comes to this type of service - they have just celebrated their first anniversary in July. So, some of the issues I raise further down in this post may be due to "growing pains," and I hope the company will deal with them in the near future.
Natalie Attired is associated with and based on Shari Braendel's color analysis system and her Fashion Meets Faith fashion consulting service. The color analysis system was one of the two reasons why I decided to try this particular personal styling service, thinking that, at least, I will be sent clothing in colors that flatter my complexion and hair color the most. The second reason was that Shari approaches fashion consulting from a Christian perspective. That is why I thought Natalie Attired would be the best service for someone who is looking for modest, yet fashionable clothing.
I ordered from Natalie Attired twice, and I am currently waiting for my third collection to arrive. As you could see from the star rating above, I liked this service the most of the four I reviewed, although not enough to give it a rating higher than three stars. One of the things I liked was that my Natalie Attired stylist does know her color analysis basics and is familiar with boho and western styles. My first collection nailed the style about 80% but, unfortunately, was completely off on sizing. Only one of the five items in the box fit perfectly. Three were too small, and one was OK size wise, but the style of the pants didn't fit my body type. The only item that fit - the pretty, flowy floral top by Kyla Seo - was not in the colors I normally wear (although they didn't look bad on me) and was to be maintained by dry cleaning only (very inconvenient), so sadly, all of the items from this collection went back.
My second collection again contained mostly well matched items style wise, but sizing went the other way now: all items except one were way too big. Thankfully, after I contacted my stylist by email, she managed to find two of the items I liked the most in smaller sizes, and they will be coming to me as part of the next collection. So, here is item by item review of my most recent Natalie Attired collection:
1. Sangria Top in Indigo by Caite - $109.00
This top was definitely something I would wear often if I got it in the right size. Tunic length, swing style body of the piece, and lots of pretty embroidery were definitely the qualities I appreciated. True, it was quite a bit over the budget I set in my customer Profile, but after communicating with my stylist through email and being told that the company hardly ever has tops in my price range for the style I am looking for, I gave a go-ahead for pricier tops that would match my style. After all, getting a Johnny Was lookalike piece for half of the Johnny Was price is not such a bad deal. Unfortunately, this gorgeous top felt a couple of sizes too big on me, so I will wait for my exchange to arrive in the next collection and update the review at that time.
2. Kiara Cardigan in Black by Caite - $175.00
This was another gorgeous piece! Multi-colored embroidery running down the front, around the sleeve edges, the bottom, and on the back was superb. Black background color and soft, medium weight fabric would make it a great transition piece from summer to fall or winter to spring to summer. I loved everything about this top except the price. It was by about $30.00 higher than the retail price at one of the western wear retailers I follow online. Unfortunately, the retailer didn't have my size at the time, and my stylist promised to include this cardigan in my next collection again, just a size tad smaller (cardigan is quite generously sized). So, I am hoping to add this piece to my wardrobe in another week or two.
3. Long Sleeved Plaid Shirt by Skies Are Blue - $59.00
This was a decent, double cloth plaid shirt suitable for spring, summer and fall, but unfortunately, the size was too small for me. In addition, compared to the first two pieces, this was pretty much run-off-the-mill shirt which I wasn't too interested in adding to my collection, so this too was returned.
4. Sleeveless Chambray Vest in Lagoon by Fenini - $142.00
This vest, sadly, was a complete miss style wise. Although linen fabric was very suitable for summer, extremely long length, ho-hum styling, and poor fit made it seem even more overpriced than I originally thought it was.
5. Long Sleeve Uneven Hem Jacket in Cucumber by Kleen - $118.00
This was another piece that didn't quite meet the style requirement although, I would have probably considered keeping it if the color wasn't as atrocious and the size wasn't too big. I liked how the peplum-like styling and uneven hem drew attention away from my big hips, and I liked the light weight of linen, but the bright, nondescript bluish-green color was definitely not something I would wear. In the picture below, the color looks more of an aqua green, but believe me, it looked much worse in person.
All in all, I am definitely giving Natalie Attired another chance, and maybe a few more chances in the future. The most frustrating issues in dealing with this service were sub-par communication and frustration I encountered in using their website. If you need to contact the Customer Service, the response to your inquiry will not arrive in a couple of days. If stylist is having problems putting your collection together and is unable to meet the scheduled shipment date, she will not attempt to contact you until you complain. True, once I lodged my complaint, I heard back from the stylist in approximately 4-5 hours, and we started communicating through email from that point on, which was very helpful. Once the shipment arrived, she was again reachable by email and very helpful in arranging an exchange for me. As for the website, it still has a few kinks with checkout to be straightened out and, unlike other services, does not provide photos of the items sent in your collection - only a plain text listing, which somewhat dampens the mood of anticipation if you are not familiar with the brands your clothing comes from. Also, the website does not update in real time, so you have to wait for an overnight update to assure your checkout choices have been properly recorded and to be able to schedule your next shipment if you are not signed up to get your collections in regular intervals. Last but not least, it is fair to say that pricing on the items available for western and boho style lovers is not extremely affordable. However, if you go into subscribing to Natalie Attired service with this in mind, you will definitely be able to find items in your collections that you love.
Like most other personal styling services, Natalie Attired sends you five pieces in each collection and gives you three days to try them on and decide what you want to keep. They also offer free shipping both ways, and you can choose to either get your collections shipped to you in regular intervals or on demand, whenever it is most convenient for you. Considering that the company has been in business for only a year, it is reasonable to expect that their customer service will improve as they go along and that their website issues will be dealt with in the future.
PS. As I was waiting for my Natalie Attired collection to arrive, I discovered two more personal styling services I wanted to check out: Wantable and Stylogic. I will be reviewing these services at a later point, after I have received shipments from both of them.
* UPDATE 8/1/2017 - I received my third Natalie Attired collection, and it seems like my stylist and I are finally getting somewhere. She honored my request to exchange two tops by Caite I liked in my previous shipment for smaller sizes (which worked perfectly, so I kept those items), and she included a gorgeous summer tunic by Kyla Seo as well. Unfortunately, that tunic was too small and had to go back, but I still feel that, with a few more shipments, we will get to the point where all five items in the shipment may be the perfect style for me. Unfortunately, the website issues mentioned in the original post still persist, so I will leave the rating as is for now. I might update it later, depending on how the whole process works again in September, when my next shipment from Natalie Attired is due to be sent.
Have you ever used Natalie Attired personal styling services or do you have an experience with Shari Braendel's fashion consulting services? Please share in the comments below.
the mind and hands behind hART Sense Design. I am a designer and hand-maker of one-of-a-kind and limited edition jewelry and accessories for artistic, chic cowgirls, boho babes, and lovers of all things western.
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